If you're Canadian
customer, please click HERE
| When
filling out this form, please follow the
instructions carefully. All required
information must be entered to ensure
prompt processing of your request. The
Return Merchandise Authorization (RMA)
number that we issue you must appear on
all packages and paperwork related to this
return; otherwise Metabox USA reserves the
right to refuse the packages as is. All
RMA numbers expire 14 calendar days from
date of issuance. All shipments must be
prepaid. Physical damages void all
warranties.
All products returned to us must be
accompanied by a Return Merchandise
Authorization (RMA). To obtain an RMA
number, contact our customer service
department or fill out and submit this
online form.
We need the following information in order
to issue an RMA:
(1) Order number or Invoice number (on
your original invoice)
(2) Metabox part number/SKU and quantity.
(3) Serial number of the return item and
the nature of the problem. |
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